We will try to send a response to you within 48 hours. Alternatively, you can attempt to reach us on Instagram only @acourtofcandles.
FAQ'S that may reduce your wait time
or number of prolonged return emails:
When will my order be shipped?
Because our candles are handmade and we have an large number of orders on a daily basis, our processing time is up to 15 business days (business days are Mon-Fri for post office hours of operation to ship packages.) Once we ship your items, you will receive a tracking number sent via E-mail. If it has been more than 15 business days, be sure to contact us for more details on your order.
Our standard processing time is not guaranteed, and under some circumstances, it may take longer than 15 business days. Custom candles will take additional time.
Can I order a Custom Candle?
We do customs very often!
If you would like a custom, we have a "Create Your Own" Candle listing that restocks when they are available as we only accept a certain number per week. We will also state on the listing when the next restocking will happen *be sure to save the date/time if you are interested!* Our processing time for customs is 3-4 weeks.
Business Inquiry or Wholesale
At the time, we are not looking for reps, sponsoring or collaborations. We will host a rep search on Instagram in January 2018.